1. REFUND POLICY
Terms and Conditions
Last updated: 1.14.26
These Terms and Conditions (“Terms”) govern your use of QBUniverse.com (the “Site”). Byaccessing or using the Site, you agree to be bound by these Terms. If you do not agree, youmust not use the Site.
1. Use of the Site
You agree to use the Site for lawful purposes only and in accordance with these Terms. You maynot: - Violate any applicable laws or regulations - Infringe upon the rights of others - Attempt togain unauthorized access to the Site or its systems
2. Intellectual Property
All content on the Site, including text, graphics, logos, images, and software, is the property ofQBUniverse or its licensors and is protected by intellectual property laws. You may notreproduce, distribute, or create derivative works without prior written permission.
3. User Content
If you submit content to the Site, you grant QBUniverse a non-exclusive, royalty-free,worldwide license to use, reproduce, and display such content in connection with the Site.
4. Purchases, Payments, Refunds, and Dispute Policy
All purchases, payments, and registrations made through QBUniverse.com are final and non-refundable.
No-Refund Policy
QBUniverse maintains a strict no-refund policy for all payments, registrations, digital access,and event-related purchases. By completing a purchase, you acknowledge and agree that youare not entitled to a refund for any reason, including but not limited to non-attendance,scheduling conflicts, dissatisfaction, or changes in personal circumstances.
Event Credit Policy
We understand that plans may change. As an accommodation, QBUniverse may allow apayment or registration to be applied as a credit toward a future QBUniverse event, subject tothe following conditions: - The future event must occur within one (1) year of the originalregistration date; - The credit must be used by the original purchaser or registrant; - Creditshave no cash value, are non-transferable, and may not be resold; - Credits must be requestedand applied in accordance with QBUniverse instructions.
Chargebacks and Payment Disputes
By making a purchase on QBUniverse.com, you agree not to initiate a chargeback or paymentdispute with your credit card provider or payment processor for transactions that fall withinthis policy.
If a chargeback or dispute is initiated in violation of this policy, QBUniverse reserves the rightto: - Provide this Terms and Conditions agreement as evidence to the payment processor; -Suspend or terminate access to events, content, or services; - Decline future registrations orpurchases; - Recover any fees, costs, or losses incurred as a result of the dispute, to the fullestextent permitted by law.
Event Changes and Cancellations
QBUniverse reserves the right to modify event dates, times, locations, speakers, content, ordelivery format (including virtual or hybrid formats) at its sole discretion. Such changes do notentitle purchasers to refunds. In the event QBUniverse cancels an event entirely, QBUniversemay, at its sole discretion, issue a credit for a future event.
Payment Processing
All payments are processed securely through third-party payment processors. QBUniverse doesnot store full payment card information and is not responsible for errors, delays, orinterruptions caused by third-party processors.5. DisclaimersThe Site is provided on an “AS IS” and “AS AVAILABLE” basis. We make no warranties, expressor implied, regarding the Site, including but not limited to merchantability, fitness for aparticular purpose, or non-infringement.
6. Limitation of Liability
To the fullest extent permitted by law, QBUniverse shall not be liable for any indirect,incidental, consequential, or punitive damages arising out of or related to your use of the Site.
7. Indemnification
You agree to indemnify and hold harmless QBUniverse, its affiliates, and partners from anyclaims, damages, or expenses arising out of your use of the Site or violation of these Terms.
8. Termination
We reserve the right to suspend or terminate your access to the Site at our sole discretion,without notice, for conduct that we believe violates these Terms.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the UnitedStates and the State in which QBUniverse is registered, without regard to conflict of lawprinciples.
10. Changes to These Terms
We may update these Terms from time to time. Changes will be effective when posted on thispage with a revised “Last updated” date.
11. Contact Information
If you have questions about these Terms, please contact us at:Email: INFO@QBUNIVERSE.COM
Privacy Policy
Last updated: 1.14.26
QBUniverse.com (“QBUniverse,” “we,” “us,” or “our”) values your privacy. This PrivacyPolicy explains how we collect, use, disclose, and safeguard your information when youvisit our website QBUniverse.com (the “Site”). Please read this policy carefully. If youdo not agree with the terms of this Privacy Policy, please do not access the Site.
1. Information
We CollectPersonal InformationWe may collect personal information that you voluntarily provide to us when you: -Contact us through the Site - Subscribe to newsletters or updates - Create an account(if applicable) - Make a purchase or request servicesThis information may include, but is not limited to: - Name - Email address - Phonenumber - Billing and shipping address - Payment information (processed securely bythird-party providers)Automatically Collected InformationWhen you visit the Site, we may automatically collect certain information, including: - IPaddress - Browser type - Device information - Pages viewed and time spent on the Site- Referring URLs
2. How We Use Your Information
We use the information we collect to: - Operate and maintain the Site - Provideproducts, services, or information you request - Process transactions - Communicatewith you, including responding to inquiries - Improve our website, services, and userexperience - Comply with legal obligations]
3. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tracking technologies to enhance yourexperience on the Site. You can control cookie preferences through your browsersettings.
4. Sharing Your Information
We do not sell or rent your personal information. We may share your information with: -Service providers who perform services on our behalf - Payment processors - Legal orregulatory authorities when required by law - Business partners in connection with amerger, sale, or acquisition
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protectyour personal information. However, no method of transmission over the internet is100% secure.
6. Your Rights and Choices
Depending on your location, you may have rights regarding your personal data,including the right to: - Access or request a copy of your data - Request correction ordeletion of your data - Opt out of marketing communicationsTo exercise these rights, contact us using the information below.
7. Third-Party Websites
The Site may contain links to third-party websites. We are not responsible for theprivacy practices or content of those websites.
8. Children’s Privacy
QBUniverse.com does not knowingly collect personal information from children underthe age of 13. If we become aware that such information has been collected, we willtake steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on thispage with a revised “Last updated” date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:Email: INFO@QBUNIVERSE.COM